Privacy Policy
Last updated: November 4, 2025
1. Introduction
Welcome to Doorstep Foodstuffs ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and grocery delivery services.
By accessing or using Doorstep Foodstuffs, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site or use our services.
2. Information We Collect
Personal Information
- Contact information (name, email address, phone number)
- Delivery address and location details
- Payment information (processed securely through our payment partners)
- Order history and preferences
- Communication preferences
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
- Process and deliver your grocery orders
- Provide customer support and respond to inquiries
- Send order confirmations and delivery updates
- Improve our website and services
- Send promotional communications (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With delivery partners and payment processors necessary to fulfill your orders
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly consent to sharing your information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent for marketing communications
- Request data portability
To exercise these rights, please contact us at admin@doorstepfoodstuffs.com.ng.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: admin@doorstepfoodstuffs.com.ng
- Phone/WhatsApp: +234 707 636 7643
- Website: Contact Form